Hi, can you tell me please if i can change a phone just I open the box and I realise is not pro max. I want to change IPhone 17 pro with pro max. Thanks
Posted by a Superuser, not a Sky employee. Find out more
@Lucian1909 As it's obviously still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Easiest way is by dialling 150 for free from a Sky mobile or from a Sky landline. Some more information is available here https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards and NOT via Direct Messaging ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
