Change Data plan and keep piggy bank?

[Jessixa]

Hi,

i want to change mt data plan (decrease) but have a huge amount of data saved in my piggy bank. If i move Data plan can i still use the saved data in piggy bank?

thanks 

[63johnw]

Hi @Jessixa  yes you keep your piggybank as long as you keep your account open, however data does disappear now after 12 months if not used. 

[Daniel0210]

@Jessixa 

And if you decrease your data plan it doesn't kick in until your next billing period. 

[Jessixa]

So if I change the data plan now can the data I've saved up over the last 11 months move across to new data plan? Should I roll it over to sim now so I don't lose it? 

[Jessixa]

@Daniel0210 @Can you see my new question? Sorry! Thanks! 

[Daniel0210]

@Jessixa 

As you're just changing the data plan on an existing sim you can move data to it as normal. This link explains changing your mix (data plan). 

https://www.sky.com/help/articles/change-your-mix