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Discussion topic: Carnt make or receive calls , says number is not recognised. I

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This message was authored by: Cw661

Carnt make or receive calls , says number is not recognised. I

I keep not being able to make and receive calls unless i turn flight mode on and off again . Its happening almost every day . I am missing calls . Does anyone know why this is happening please
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This message was authored by: caesarome

Re: Carnt make or receive calls , says number is not recognised. I

Posted by a Superuser, not a Sky employee. Find out more

Have you been abroad recently ?

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This message was authored by: MJH5

Re: Carnt make or receive calls , says number is not recognised. I

Hi. I'm having the same trouble and I've only just got emergency calls only. 

 

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This message was authored by: Cw661

Re: Carnt make or receive calls , says number is not recognised. I

No not been abroad at all

This message was authored by: twilight+princess

Re: Carnt make or receive calls , says number is not recognised. I

Posted by a Superuser, not a Sky employee. Find out more

Is there any error?
Is the signal strength ok & that you're seeing the Sky logo at the top of the screen?
Have you resent the Sky settings to your phone via your account?
Have you checked for any mast problems in your area?
Do calls work via WiFi calling?
In the end you may need a replacement sim to be sent out.

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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This message was authored by: Cw661

Re: Carnt make or receive calls , says number is not recognised. I

  • @twilight+princess 
  • Thank you , i dont have any errors and if i turn flightmode on then off it starts letting me make calls 
  • I am having to do this everyday 
This message was authored by: twilight+princess

Re: Carnt make or receive calls , says number is not recognised. I

Posted by a Superuser, not a Sky employee. Find out more

Have you tried the suggestion I mentioned?

Virginia.
I don’t work for Sky.
If I have helped then please leave a like.
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