Carnt link my sky id with my details but there correct??

[Jackrobb28]

Carnt link my sky id with my details im signed in but won't let me connect 

[caesarome]

When you say it isn't let you connect, what is happening ?

[Jackrobb28]

It's getting me to put my surname postcode and last 6 digits but it's not working 

[caesarome]

@Jackrobb28 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Jackrobb28 to chat.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.