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Discussion topic: Cant make or receive calls, Can'tsend texts but can receive

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This message was authored by Clemfandango72 This message was authored by: Clemfandango72

Cant make or receive calls, Can'tsend texts but can receive

My daughters phone is unable to make or receive calls, she can receive texts but not send them? 


We have tried the network reset on the phone, we have tried the request network settings from the Sky App. still not working. 

 

She has an Iphone 15  Pro Max.


Been like it for about three weeks now - have there been issues with the network? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Cant make or receive calls, Can'tsend texts but can receive

Posted by a Superuser, not a Sky employee. Find out more

@Clemfandango72 wrote:

Been like it for about three weeks now - have there been issues with the network? 


Does any mast issues show here for you:


https://www.sky.com/help/servicestatus/your-services/mobile

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Clemfandango72
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This message was authored by Clemfandango72 This message was authored by: Clemfandango72

Re: Cant make or receive calls, Can'tsend texts but can receive

No - it says there are no known issues in my area 

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