Discussion topic: Cant get hold of sky
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Message posted on 17 Jul 2024 02:29 PM
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Cant get hold of sky
Need a repakcement sim card
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Message posted on 17 Jul 2024 02:44 PM
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Re: Cant get hold of sky
You would need to contact Sky as per this:
https://www.sky.com/help/articles/replacement-sim
You can call Sky free by dialling 150 from a Sky Talk landline or your Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 17 Jul 2024 02:55 PM
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Re: Cant get hold of sky
@Annette1964 Your 2 other threads asking the same thing have been removed, creating multiple threads is not helpful.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 17 Jul 2024 02:56 PM
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Re: Cant get hold of sky
I've tried the number but they not working on my phone
Message posted on 17 Jul 2024 03:01 PM - last edited: 17 Jul 2024 03:04 PM
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Re: Cant get hold of sky
Are you trying to call using the mobile with what you believe to be a faulty sim?
What are you seeing/hearing when you call?
Edit- I have just seen your second removed thread ~ Sky won't call you. In fact they won't know who you are or your number from your Community tag name.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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