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Discussion topic: Cannot sign my mobile agreement just loops

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This message was authored by: Jay227

Cannot sign my mobile agreement just loops

Hi, I have been with Sky for over 20 years and I uograded my broadband and ordered a phone and sim but it wont let me sign the credit agreement for the phone, it just loops to Sky mobile Black friday deals when I click on it. I have tried 3 different browsers, my phone and a PC at different location and all go on same loop. Any message in inbox relating to Sky mobile gets an error. Thanks

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This message was authored by: caesarome

Re: Cannot sign my mobile agreement just loops

Posted by a Superuser, not a Sky employee. Find out more

@Jay227 

Click the button on this page as it should take you to it to sign it:

 

https://www.sky.com/help/articles/signing-a-sky-mobile-credit-agreement

 

Make sure you are signed in with the same details that you used when ordering it. If this do0es work then you will have to call or use social media to contact Sky for help with this.

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This message was authored by: Jay227

Re: Cannot sign my mobile agreement just loops

Thanks but no that did same thing so I will ring them again tomorrow for tech support, they was supposed to ring me back but didnt

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