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Discussion topic: Enabling 5g on my existing sim

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Avatar for Suzu
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This message was authored by: Suzu

Message posted on ‎13 Nov 2025 08:44 PM

Enabling 5g on my existing sim

I recently got a new iPhone but can't get 5g, only 4g. Is there any way to sort this out?

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎13 Nov 2025 08:51 PM

Re: Enabling 5g on my existing sim

Posted by a Superuser, not a Sky employee. Find out more

Does the SIM have 5G addon?  (Enabled from your account)

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎13 Nov 2025 09:16 PM

Re: Enabling 5g on my existing sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @Suzu  the link to the add on mentioned by @PandJ2020 is in the page below. 

https://www.sky.com/help/articles/sky-mobile-5g

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