Sky Mobile
0

Discussion topic: Cannot pay bill

Reply
casey17591428
What's this?
This message was authored by casey17591428 This message was authored by: casey17591428

Cannot pay bill

‎28 Aug 2024 07:39 AM

Attempting to pay bill on laptop & mobile app but keep receiving "There was a problem loading your bill please try again later"

 

Bill is due today & needs to be paid 

Report post
Post 1 of 3
164 Views
Reply
Reply

All Replies

63johnw
What's this?
Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: Cannot pay bill

‎28 Aug 2024 08:13 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @casey17591428  if you can't do it through the app or online then call on 150 and they will take it. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Report post
Post 2 of 3
147 Views
Reply
0 Likes
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cannot pay bill

‎28 Aug 2024 08:27 AM

Posted by a Superuser, not a Sky employee. Find out more

@casey17591428 

In addition, you should have a direct debit or continuous card payment set up as per the T's and C's you agreed to which will mean manual payments aren't necessary. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 3 of 3
143 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion