Cannot join Sky mobile online

[Lucyrf]

• I've been with Sky broadband for 6 months now and thought I may as well get my mobile with them too. For all this time on and off I've been trying to choose a Samsung phone and I just get an error message come up. It does it on the my sky app, and on their website. The online chat was no help whatsoever and I don't know exactly which phone I want as I want to compare about 3,but I can't! Has anyone else had this problem or the error message. I may just give up and go elsewhere 😵‍💫

[Lucyrf]

 

[caesarome]

@Lucyrf 

These types of errors get reported on here each day so the answer is always the same in that you will need to call Sky to get the order placed.

150 is the free number to use from a Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.