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Discussion topic: Cannot activate SIM after linking account

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This message was authored by Matt_work This message was authored by: Matt_work

Cannot activate SIM after linking account

New phone and SIM card. 

 

Sky ID is linked but nowhere to put the activation code. If I retry, i get a message stating the account is already linked then taken back to the homepage.

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Cannot activate SIM after linking account

Posted by a Superuser, not a Sky employee. Find out more

@Matt_work 

Try this link:

 

https://www.sky.com/myaccount/mobile/activate-sim/1/with-code

 

If you can't activate the sim due to this error you will have to find away to contact Sky so they can activate it for you, there are links to their social media sites at the bottom of the pageĀ  if you do not have access to another phone.

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