Discussion topic: Canceling my sky contract
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Message posted on 19 Aug 2024 07:58 AM
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Canceling my sky contract
I'm thinking of leaving sky. What is the process and when will I get billed? My bill isn't due till the fifth of next month what does that mean that I will get charged for the cancellation fee on that day. I know contact rule are different for each network so I'm wanting to know what the next step is
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All Replies
Message posted on 19 Aug 2024 08:56 AM
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Re: Canceling my sky contract
You have to give 31 days notice to cancel.
You mention 'cancellation fee' - are you under contract (usually 12 months) where you will incur early termination charges?
Message posted on 19 Aug 2024 08:58 AM
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Re: Canceling my sky contract
Yeah I'm on a 12 month contract
Message posted on 19 Aug 2024 10:09 AM
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Re: Canceling my sky contract
All the detail is in the contract, particulary 8.18 Sky Mobile
Message posted on 19 Aug 2024 10:12 AM
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Re: Canceling my sky contract
Thanks for letting me know I knew you had to give 30 days notice I thought either different networks might have different rules if that makes sense I've found a better deal with EE however I'm still deciding on if to wait till my contract ends (feb 2025) or pay £130 to cancel my contract
Message posted on 19 Aug 2024 10:14 AM
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Re: Canceling my sky contract
@hannahbutt wrote:Thanks for letting me know I knew you had to give 30 days notice I thought either different networks might have different rules if that makes sense I've found a better deal with EE however I'm still deciding on if to wait till my contract ends (feb 2025) or pay £130 to cancel my contract
If the new deal saves you more than £130 then it may be worth considering. (Sounds unlikely)
Message posted on 21 Aug 2024 08:14 AM
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Re: Canceling my sky contract
The £130 is what I have to pay to cancel my contract. I have given a better deal. Yes a little bit more buts it's worth it
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