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Discussion topic: Cancel order

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Avatar for Rich19811
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This message was authored by: Rich19811

Message posted on ‎14 Nov 2025 08:19 PM

Cancel order

My daughters phone has been in progress waiting on a delivery date for 3 weeks now , is it worth cancelling and starting again?

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎14 Nov 2025 08:20 PM

Re: Cancel order

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rich19811  if it's an iPhone 17 (or part of that range) there are delays with lots of models. Cancelling could make it worse. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎14 Nov 2025 08:27 PM

Re: Cancel order

Posted by a Superuser, not a Sky employee. Find out more
@Rich19811 wrote:

 is it worth cancelling and starting again?

No @Rich19811 as this would mean you would be credit checked again and you would start again with regards to a delivery so if it is an iphone 17 you are looking at around 4 weeks judging by other posts on here.

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