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Discussion topic: Cancel mobile contract

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This message was authored by: lonewolfmozes

Cancel mobile contract

I want to cancel my mobile contact as I don't have a sim card anymore as it stopped working about 6 months ago.
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This message was authored by: Daniel0210

Re: Cancel mobile contract

Posted by a Superuser, not a Sky employee. Find out more

@lonewolfmozes 
If you are new to the forum or this is your first post then welcome to the Community, which is predominantly made up of Sky customers helping other Sky customers. You aren’t talking to Sky by posting here.

Presumably you are the account holder? You can cancel the sim if you've had it 12 months or longer. You'll need to call Sky to cancel it & you will lose the number. You can't cancel it here or online. Dial 150 from your Sky mobile. If you haven't had it 12 months then early termination fees will be applied.

 

Any payments still owing on a device will still need to be paid. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: caesarome

Re: Cancel mobile contract

Posted by a Superuser, not a Sky employee. Find out more

@lonewolfmozes 

You can only cancel the sim card if you have had it for 12 months or more by calling Sky.

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