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Discussion topic: Cancel esim order

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Avatar for tperrie
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This message was authored by: tperrie

Message posted on ‎22 Nov 2025 03:37 PM

Cancel esim order

Where is the contact details to cancel the mobile sim order, it has not been activated yet

 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎22 Nov 2025 03:50 PM

Re: Cancel esim order

Posted by a Superuser, not a Sky employee. Find out more

If it hasn't been activated then do nothing.  It will drop off your account and you won't be charged.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for ScottishClaymore
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This message was authored by: ScottishClaymore

Message posted on ‎22 Nov 2025 07:14 PM

Re: Cancel esim order

@tperrie  All I did was contact Loyalty team for Mobile & they cancelled eSIM that wasn't activated yet but may ask why want it cancelled I told them that never received code to activate it 

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