@Anwen1979
I'm presuming the watch will be dealt with the same way as a mobile or tablet, so as long as you’re still within the cooling off period you’ll need to call Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or Sky landline. Keep any subsequent proof of posting safe and indefinitely. This link should explain
https://www.sky.com/help/articles/sky-mobile-accessory-refund
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
