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Discussion topic: Can’t view my mobile account

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Avatar for William1958
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This message was authored by: William1958

Message posted on ‎31 Dec 2025 05:13 PM

Can’t view my mobile account

Hi can't access my mobile phone account but I'm able to access my broadband account 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎31 Dec 2025 05:17 PM

Re: Can’t view my mobile account

Posted by a Superuser, not a Sky employee. Find out more

@William1958 

Have you linked your mobile account to your Sky ID as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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