I recently changed my Sim to another provider and my number but the access code keeps getting sent to my old number so I'm unable to get online because of it. I've changed the number in my phone and it still keeps sending it to my old number, I have also changed my number on my laptop on sky but it still keeps sending it to my old number. Can anybody help
What is this access code, is it to access your online banking for example ?
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Posted by a Superuser, not a Sky employee. Find out more
Hi @jonny+h so are you saying you have left sky for another provider ? What old number are the codes being sent to ? Did you port your number from sky to this new provider ?
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