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Discussion topic: Can't pay on app

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Avatar for Adelebriggs1991
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This message was authored by: Adelebriggs1991

Message posted on ‎21 Jun 2024 11:53 AM

Can't pay on app

I'm currently on holiday in Belgium, and the payment bounced,  I have very limited data and everything I go on the app to pay the outstanding bill , its saying restricted,  how am I supposed to pay if its restricted?

 

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎21 Jun 2024 12:16 PM

Re: Can't pay on app

Posted by a Superuser, not a Sky employee. Find out more

@Adelebriggs1991 

If your services have been restricted then you should be able to pay the bill and setup your direct debit via the MySky app or online here:

https://www.sky.com/manage/bill/

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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