This discussion topic is read only This discussion topic has been answered Discussion topic: Can’t make calls

This message was authored by: Daniel0210 · ‎25 Jul 2025

I have moved your posts into this thread discussing this problem. Sky are aware some customers are having this issue. It's being investigated. See the post currently marked as the answer.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This message was authored by: Clodagh4 · ‎25 Jul 2025

Thanks Daniel0210

This message was authored by: Jan391 · ‎26 Jul 2025

Yes I agree, mine was doing it last week too !

This message was authored by: harveytheviking · ‎26 Jul 2025

Mine started playing up last Thursday (17th) just the odd call. Sunday was a nightmare. Endlessly saga of nonsense calls with Sky Monday & Tuesday. Did all the steps as suggested and it did last 6 hours before the turn off & on again.
Still having to go through that exercise at least 4 times a day though.

This message was authored by: Samraj · ‎04 Aug 2025

Hi, everyone.

This issue was resolved, so I'm locking the discussion.

If you're continuing to experience this issue or similar, please create a new discussion.

Thanks.

This discussion topic is read only This discussion topic has been answered Discussion topic: Can’t make calls

Re: No incoming calls on sky mobile, my callers are getting ‘call failed’ messages.. Two days now

Re: No incoming calls on sky mobile, my callers are getting ‘call failed’ messages.. Two days now

Re: Can’t make calls

Re: Can’t make calls

Re: Can’t make calls

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