Can’t find my account for my moble

[Elaine99]

I am in Canada, I have been paying for roaming. Yesterday I moved some data from my piggy bank and since then I have not been able to use my phone for @anything 

[Tom-W19]

Hi @Elaine99 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147