Discussion topic: Can’t be heard when making a call.
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Message posted on 05 Jan 2026 02:57 PM
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Can’t be heard when making a call.
I tried making a few calls today , different people , I can hear them but they cannot hear me. I tried rebooting my phone after which couldn't make any calls ! Just tried another number and the person answered but still couldn't hear me . I've had other issues in the past - such as a person will call me only to be told ' this person isn't available' etc . It's not the phone because it's done it previously on an older phone . Any help,greatly appreciated.
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Message posted on 05 Jan 2026 03:22 PM
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Re: Can’t be heard when making a call.
Hi @Anne+Brandon this does come up on here from time to time, I sometimes get it myself, not sure there is much you can do. Hanging up and recalling usually works for me. I think it must be some sort of intermittent network issue.
I AM NOT A SKY EMPLOYEE
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I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 09 Jan 2026 07:57 AM
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Re: Can’t be heard when making a call.
I eventually managed to get a human to speak to. He said my SIM card was old and is sending a new sim so hopefully the will sort the problem.
Message posted on 09 Jan 2026 08:04 AM
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Re: Can’t be heard when making a call.
Don't get your hopes up to much @Anne+Brandon i have had this with a normal sim and esim so it may not help. Hopefully it does work for you 🤞🏼
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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