Can’t activate sim

[Jamieleigh]

Hi I got a SIM card from sky and can't seem to activate it. I go to activate sim and it keeps taking me to a page which is for ordering new phone/sim when I click I already have a sim it just keep taking me back to the same page. Can't phone sky as I cancelled my old contract and this sim doesn't seem to work. Is there anything else I can do, can't find seen to find any chats to get help from someone from sky. 

[caesarome]

Have you tried linking your mobile account to your ID as per this:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

If that fails then Sky can be contacted via their social media sites links to which are at the bottom of this page.