Can’t activate my sky sim

[Christopher451]

I try to sign in to my sky account to link it to my sky mobile account but it keeps telling me it's already linked and doesn't give me the option to proceed 

[caesarome]

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@Christopher451 wrote:

but it keeps telling me it's already linked 

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@Christopher451 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

[Tom-W19]

Thanks for escalating. We've sent an invite to @Christopher451.

[Aliraza]

Hi sir i need stac cod for my sky sim how can inget

[63johnw]

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@Aliraza wrote:

Hi sir i need stac cod for my sky sim how can inget

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Hi @Aliraza  have a look here. 

https://www.sky.com/help/articles/cancelling-sky-mobile

[Addie15]

Update-We are closing this invite now due to no  response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.