Discussion topic: Can not receive calls

This message was authored by: Danielle1993 · ‎24 Dec 2022

Multiple people have told me they've tried calling my mobile and it just tells them unavailable and can't take the call when my phone is on and working fine as far as I can tell. Also my phone keeps cutting out mid phone call with people. Starting to get really frustrated, any suggestions?

This message was authored by: Daniel0210 · ‎24 Dec 2022

@Danielle1993

Try the advice on this link

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs
otherwise try ordering a new SIM card . Be aware they are delivered by Royal Mail so due to the Christmas period and industrial action could take a while to arrive.
https://www.sky.com/help/articles/replacement-sim

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with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Discussion topic: Can not receive calls

Can not receive calls

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