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This discussion topic has been answered Discussion topic: Can I get sent messages text?

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This message was authored by: Ruta2025

Can I get sent messages text?

From one of my number was sent few text messages without my knowing, any chance that sky customer services can give me a text what was saying in messages?


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This message was authored by: GD1 Answer

Re: Can I get sent messages text?

Posted by a Superuser, not a Sky employee. Find out more

@Ruta2025 wrote:

From one of my number was sent few text messages without my knowing, any chance that sky customer services can give me a text what was saying in messages?


Short answer is no they can't

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Re: Can I get sent messages text?

Posted by a Superuser, not a Sky employee. Find out more

@Ruta2025 wrote:

From one of my number was sent few text messages without my knowing, any chance that sky customer services can give me a text what was saying in messages?


Short answer is no they can't

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: Ruta2025

Re: Can I get sent messages text?

Even no mms ( pictures) ?

This message was authored by: PandJ2020

Re: Can I get sent messages text?

Posted by a Superuser, not a Sky employee. Find out more

@Ruta2025 wrote:

Even no mms ( pictures) ?


Short of a court order, unlikely.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: TimmyBGood

Re: Can I get sent messages text?

Posted by a Superuser, not a Sky employee. Find out more

@Ruta2025 

 

UK law requires communications service providers ('CSPs') to retain details of the message 'envelope' (date/time/sender/recipient/location/duration) for 12 months but not the content, which they shouldn't even be aware of.

 

Communications data is defined in section 21(4) of RIPA. It can be used to demonstrate who was communicating; when; from where; how; and with whom. It does not include the content of any communication: for example the text of an email or a conversation on a telephone. It includes the manner in which, and by what method, a person or machine communicates with another person or machine. It can include the time and duration of a communication, the telephone number or email address of the originator and recipient, and sometimes the location of the device from which the communication was made. Communications data is generated, held or obtained in the provision, delivery and maintenance of communications services.

 

https://assets.publishing.service.gov.uk/media/5a816635e5274a2e87dbd6b2/Retention_of_Communications_... 

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