Calls dropping & no mobile data

[Oggy4]

My calls either keep dropping or the other person can't understand me.

Also struggling to get online when away from home using mobile data.

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Oggy4]

Hi Lisa yes please, it seems like it only works when connected to internet and mobile data not really working 

[Disappointed0]

I'm fed up loosing my mobile data a few times a day, and customer service has told me how to reset it numerous times.

So I know how.

For sky to say their on the Vodafone network, that might be correct, but the quality of the signal is definitely inferior.

I never had an issue while with Vodafone, except for their expensive cost.

I can't run my business with sky.

I'm leaving.

[caesarome]

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@Disappointed0 wrote:

For sky to say their on the Vodafone network

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If they have told you that the they are wrong as Sky is on the O2 network.

[PandJ2020]

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@Disappointed0 wrote:

I can't run my business with sky.

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Definitely, as it's a consumer-only service.

[Disappointed0]

Vodafone network in Ireland 

Vodafone & 02 work together as a joint venture.

Google it.

[caesarome]

You failed to mention you were in Ireland.

Probably best you leave then.