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Discussion topic: Calls dropping & no mobile data

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This message was authored by Oggy4 This message was authored by: Oggy4

Calls dropping & no mobile data

My calls either keep dropping or the other person can't understand me.

Also struggling to get online when away from home using mobile data.

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This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Calls dropping & no mobile data

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Calls dropping & no mobile data

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
Oggy4
Topic Author
This message was authored by Oggy4 This message was authored by: Oggy4

Re: Calls dropping & no mobile data

Hi Lisa yes please, it seems like it only works when connected to internet and mobile data not really working 

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