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Discussion topic: Call drop out/non connection

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This message was authored by: Leannekava

Call drop out/non connection

Calls are either not connecting, dropping out after ringing twice or saying voicemail is unavailable (don't have voicemail it's been switched off). This is happening to all phones on account and has been ongoing since 28/12/2025. 

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This message was authored by: Daniel0210

Re: Call drop out/non connection

Posted by a Superuser, not a Sky employee. Find out more

@Leannekava 

Most likely connected to this issue which Sky are aware of

https://helpforum.sky.com/t5/Sky-Mobile/Phone-not-working-in-calls-or-out-calls-just-disconnecting/t... 

 


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