0

Discussion topic: Bought new mobile

Reply
Avatar for sliver4
Level 1 icon
What's this?
This message was authored by: sliver4

Message posted on ‎27 Apr 2026 12:40 AM

Bought new mobile

Bought new mobile but still being charged for old phone when it's paid off
Report post
Post 1 of 3
119 Views
0 Likes
Reply
Reply

All Replies

Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎27 Apr 2026 03:38 AM

Re: Bought new mobile

Posted by a Superuser, not a Sky employee. Find out more

@sliver4 

Are you paying for the device or the associated sim plan? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 2 of 3
107 Views
0 Likes
Reply
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎27 Apr 2026 07:30 AM

Re: Bought new mobile

Posted by a Superuser, not a Sky employee. Find out more

Swap contracts are 12 months longer than the underlying number in the plan.

 

E.g. swap24 is 36 months

 

could it be that?

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 3 of 3
84 Views
0 Likes
Reply
Reply