Discussion topic: Billing

This message was authored by: Jacqueline1980 · ‎21 Sep 2022

It's my first mobile bill but I have a double charge for the same month. I understand that I pay a month in advance but why is this duplicated.

This message was authored by: cookiemonsteruk · ‎21 Sep 2022

@Jacqueline1980

Could you resubmit the image without your account number

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This message was authored by: Daniel0210 · ‎21 Sep 2022

@Jacqueline1980

I rejected your image. It contained your account number and mobile number.

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This message was authored by: Jacqueline1980 · ‎21 Sep 2022

This message was authored by: 63johnw · ‎21 Sep 2022

Hi @Jacqueline1980 are you sure you have been actually charged? We can't see all the figures as the blue line is covering some of the figures but if you check the sum is it correct ?

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Discussion topic: Billing

Billing

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