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Discussion topic: Bill
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This message was authored by: NeilDoherty
Message posted on 06 Mar 2025 09:51 AM
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Bill
Hello, I have been charged £86 today. I have been charged for my new phone and the phone i am sending back. Can you tell me why, and will I be refunded when the old phone is returned?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Mar 2025 09:55 AM
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Re: Bill
Until you phone is returned and inspected you will continue o be charged for it. You shouldn't overpay because if you are owed anything relating to an overpayment it should appear as a credit on your account.
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