Bill rises from next month on data plans!

[Stove47]

I received and email this morning from sky saying that my data plans for 2 phones are going up by £5 a month between the two of them. Can I totally cancel the data plans on these contracts? 1 is the introductory 100mb for £0 which will now be charged £2 and the other is 10gb for £10 and now going up to £13! I want to cancel all data and use a different sim for the data. Is this possible? Sky are hard to try to get through to 🤬 keeps directing me here and the virtual chat is useless!

[Daniel0210]

@Stove47 

If you've received the official email / letter from Sky it explains that you can cancel within 30 days if you wish and gives a phone number to call within the 30 days. I have received my email which includes...

We hope you'll continue to enjoy our services, but if you're unhappy with these changes, you can adjust your data plan anytime using Mix in the MySky app. Alternatively, you can visit (website) or call us on (phone number) to discuss or cancel your subscription. If you're within your minimum contract period, call us within 30 days of getting this email to avoid early termination charges. Unless you tell us otherwise, your Sky Mobile subscription will continue as normal.

[Stove47]

Well Daniel0210,

Thanks for the reply. I managed to call sky yesterday and they told me they don't do any phone plans that don't include data and the lowest cost plan is £5pm for 1GB data! Then he told me he can leave the plan as it is and do it for 20p less a month than I'm actually paying now and it will stay at that! Just makes you wonder how many people will actually just not be bothered calling up to discuss this and sky will be making a few more million a year!

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Moderator Actions: Removed inappropriate language

[PandJ2020 · Accepted solution]

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@Stove47 wrote:

...and sky will be making a few more million a year!

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It's almost as if they are in business to make a profit 🤔