0

Discussion topic: Bill not expected

Reply
This message was authored by: Callum_

Bill not expected

Why is my bill so high?
Reply

All Replies

This message was authored by: Daniel0210

Re: Bill not expected

Posted by a Superuser, not a Sky employee. Find out more

@Callum_ 

As customers we obviously can't see your bill.

 

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs. An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending.

 

Remember only 01, 02, 03 and UK 07 mobile numbers are inclusive.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply