Bill more expensive than expected

[Mia2104]

Hiya,

I have just checked my upcoming phone bill which states it will be just over £75... this seems too high? I am aware i used data roaming for 9 days which equates to £18 and my usual bill is £30 which means my phone bill should've been £48?! I paid my bill on the 3rd december so i know i'm not a month behind with my payments and i seem to have a device charge dated the 3rd december?  i also have 2 data charges dated from january-february?

I really don't feel this bill is right as there is no need for it to cost over £48 which covers my usual £30 and then the additional £18 from data roaming...

[caesarome]

If you compare this months bill to

last months what is different apart from the roaming:

https://www.sky.com/manage/bill/

[63johnw]

Hi @Mia2104  where were you roaming as the daily roaming charge only covers certain countries ?

[Mia2104]

Hi,

I seem to have 2 charges of £24 for my device, 2 charges of £6 for my data

[caesarome]

@Mia2104 

Give Sky a call on the free 150 number so they can look into thos for you.