Discussion topic: Bill higher
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Message posted on 11 Mar 2026 12:25 AM
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Bill higher
Hi.. I changed my data as I had a lots in the piggy bank and lowered the cost threshold on my accounts to £10. But for some reason I have been charged £40 for charges that do not show..
ao firstly - I have always had data as I have rolled it
secondly, I changed to spend limit to £10 after going on holiday.
third- their is nothing on my bill to suggest what the £40
is for and o didn't recieve a message to say lead to charge.
thanka
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Message posted on 11 Mar 2026 04:17 AM
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Re: Bill higher
We can't see your itemised bill. Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs. An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending.
Only 01, 02, 03 and UK 07 mobile numbers are inclusive.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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