BPO collections payment plan set up

[Pagie1]

Hi everyone, I have a bit of an issue, this morning (Thursday 17th July 2025) I recieved a letter from Sky dated (8th July 2025) Stating that If i don't pay the total of £108.00 by the 29th July 2025, my lease with sky will be cancelled and my case will go to a third party (most likely a debt collector) however, I had an email from BPO collections stating that Sky had passed over my case onto them and to set up a payment plan to stop my account with Sky getting suspended, I set up a payment plan on Friday 11th July 2025, I then recieved said letter from Sky saying failure to pay will result in termination of my lease, I have a payment plan set up, does this mean even though it's been set up, if I don't pay the £108.00 to Sky on the 29th, my lease will be terminated?

[GD1]

@Pagie1  You need to be asking Sky themselves as they may not have received an update from BPO.

[Pagie1]

Thank you

[Daniel0210]

@Pagie1 

That's if Sky will talk to you directly. If your services are restricted due to non payment you may have difficulty getting through.