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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: Johnvxr1

Re: My phone is taking ages to be delivered

Ordered mine 8th October and still waiting 

This message was authored by: Daniel0210

Re: My phone is taking ages to be delivered

Posted by a Superuser, not a Sky employee. Find out more

@Johnvxr1 

Is it a iPhone 17? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Johnvxr1

Re: My phone is taking ages to be delivered

IPHONE 17 Pro max 

 

This message was authored by: Daniel0210

Re: My phone is taking ages to be delivered

Posted by a Superuser, not a Sky employee. Find out more

@Johnvxr1 

I've moved your post into the large thread discussing iphone 17 orders.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: plum69

Re: My phone is taking ages to be delivered

Ordered mine 13/9! Still no delivery date and keep getting fobbed off by sky

This message was authored by: Skinnerman99

iPhone 17 waiting

I pre-ordered iPhone 17pro max on 12th September. This is nearly two months.

what a terrible way to run a company.

if iPhones not available till? At least let me know. You should be able to give me a date.

what a disappointment SKY

This message was authored by: caesarome

Re: iPhone 17 waiting

Posted by a Superuser, not a Sky employee. Find out more

@Skinnerman99 

This is a place where customers help each other so what shows here for you:

 

https://www.sky.com/ordertracking

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This message was authored by: Dazza42

Re: My phone is taking ages to be delivered

Give it couple days pal I ordered mine on 6th and got mine today . Sent from my iPhone 17pro max 

This message was authored by: charliem1997

Re: My phone is taking ages to be delivered

What colour and storage?

This message was authored by: JA101

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Update - Phoned Sky yesterday regarding order. (5 weeks for Cosmic Orange 256GB so far) - Guy suggested if I wasn't too fussed on colour, I could re-order the Blue and he could guarentee it would be Next Day delivery as they have these in stock. I checked the website whilst on phone and could see it did in fact state on website free Next Day Delivery if ordered before 9PM for the blue.. I decided to go ahead with this, as my orange was on 'back order' and I just kept getting fobbed off every time I asked for an update. Fast forward today, no DPD update, so decided to give them a call. The new order was cancelled due to a 'techinal error', so they could only apologise and asked if i wanted to process this again. Now had 3 hard searches on my name and on my credit score, this time get a cancellation email stating 'we carried out further checks & unable to process order'. The whole experience has been nothing but a nightmare, if they try to persuade you to re order, my advice is do not do it.

This message was authored by: Audrey20

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Phoned again today after been told yesterday DPD had it and I would get the tracking number over night but never got anything. They've now told me that the order is "stuck" in their system and it would be next week I'd get tracking details. Definitely pawning me off 🙄

This message was authored by: Rossi1996

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Had a text message from sky today stating they expect my iPhone 17 Pro Max Cosmic Orange 256GB to be delivered by the 21st November. 

Ordered on 16/10. 

Anyone who has had their phone already, if you had a similar text, did it arrive on the date stated or before? Thanks

This message was authored by: tta16

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I got a similar message today too. Ordered a silver 512 gb on 12/10. Got a text today saying it would be delivered by 17/11. 

This message was authored by: Jamzyy

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I rung them today and complained about the lack of communication and asked for a date they would even get them in stock, to be told they don't know and it may take longer than the stated 4 weeks! Then got off the phone to the 21st November delivery message 

This message was authored by: Audrey20

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@tta16 Whaaat 🙄 I ordered silver 512gb on 26tg September and nothing  

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