4175

This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Reply
Reply
This message was authored by: Dazza42

Been told time after time again phones being delivered on this date then on this date, iv enough sky

I just want my iPhone 17 pro max 

 

This message was authored by: 7thsky

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I spoke to sky advisor online. Seems like bar the 2TB Pro Max and the 1TB cosmic orange pro, everything else is on back order. 

My order is still in the system but they can't tell me when I'll get it. I was tempted to change over to the pro instead of the pro max but now will wait it out as I want a specific colour. 

Advisor will raise my concern with the manager and hopefully they give me a call. 

This message was authored by: 63johnw

Re: Been told time after time again phones being delivered on this date then on this date, iv enough

Posted by a Superuser, not a Sky employee. Find out more

Hi @Dazza42  unfortunately there isn't anything anyone here can do to help you. It's not sky CS here. The latest on your order is in your account. There are always delays with the new iPhone release. You could cancel the order and go elsewhere if you can find stock at a different supplier. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Dazza42

Re: Been told time after time again phones being delivered on this date then on this date, iv enough

Nah I know ,, just needed to vent 

 

This message was authored by: Gthorning

Mobile phone not arrived

I ordered iPhone 17 on 19th of October 

 

its still not arrived 

This message was authored by: 63johnw

Re: Mobile phone not arrived

Posted by a Superuser, not a Sky employee. Find out more

Hi @Gthorning  as you have found there are long delays on iPhone 17 phones. Keep an eye on your order in your account for any updates. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Lesg1

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Sky informed me earlier that Apple have confined that deliveries will properly start from the 26th of November so we will see 

This message was authored by: Lesg1

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Confirmed 

This message was authored by: Scottydog236

When will I receive my iPhone 17 pro max

I ordered my phone on 6 October, when can I expect delivery 

This message was authored by: 63johnw

Re: When will I receive my iPhone 17 pro max

Posted by a Superuser, not a Sky employee. Find out more

Hi @Scottydog236  no one here can answer that as this isn't sky CS. Keep an eye on your order status for updates. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Kerrydee

Amending my order - phone colour

I currently have a Apple iPhone 17 Pro Max Cosmic Orange on order and want to change the colour - is this possible?

The order staus is 'arriving soon'

This message was authored by: caesarome

Re: Amending my order - phone colour

Posted by a Superuser, not a Sky employee. Find out more

@Kerrydee 

You would need to call Sky to see if they can cancel it for you. Ordering another one will see you credit checked again.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Berny86

To cancel my order

I made I order for the new iPhone 17promax 2 days ago and I would like to cancel it 

This message was authored by: Daniel0210

Re: To cancel my order

Posted by a Superuser, not a Sky employee. Find out more

@Berny86 
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

 

You'll need to call Sky to see if this is possible. Some customers have been told they can't and must refuse delivery when it arrives. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Mrfan

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I don't believe this spoke to different advisor and was now told my order did not make it to the warehouse team and the mobile case team is looking into it I have waited 3 weeks for my I phone 17pro 256gb sliver all lies 

Reply
Answered - Go to Answer