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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: BillyOliver

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@chrissy31  Drop me a message if you can.

This message was authored by: Lucylu140680

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Just come off to SKY after around 4-5 calls over the last few weeks and finally spoke to someone who said SKY are saying they will ensure everyone has their delivery by the 18th October at the latest......... thats what they hope to do - all phones out and delivered by then...

This message was authored by: BillyOliver

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Lucylu140680  I'll believe it when I see it.

The executive office told me on Tuesday they had no stock and no idea when they would receive any.

This message was authored by: Marcopollo70

Trying to check status of my phone

Been trying to get a update on my phone order the traking system not telling me anything also the just keeps sending me to online traking that says the same thing nothing 

This message was authored by: Peppino

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Got my DPD notification today and delivery for tomorrow.

Ordered Iphone 17 base black on the 24th of September.

Ireland.

This message was authored by: 7thsky

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I thought I'd add my 2 cents in to this thread as I've been avidly following for a while.  

1. Ordered pre order day of the 12th last month. Ordered a iPhone 17 Pro Max in Midnight blue. 

2. Website stated delivery would be on the 19th. That came and went. 

 

3. Sky App messages stated the 26th. That came and went. 

4. Contacted CS, advisor said week by the 4th of October. That came and went. 

5. Called back, they don't know. It's crazy since my swap isn't free, I'd actually be paying to upgrade. I mentioned to the CS advisor that people who've ordered are getting theirs way after those who ordered on the 12th. He said they're probably lying to cause issues on this help forum lol. 

 

So clearly a non-priority to sky. As it stands, if it turns up and I'm away I'll probably just stick with what I have. It's been a shamble and probably the last time I order via sky. Once my contract expires I'll be moving on. 

I'd have preferred just simple clarity on the matter not the run around like everyone else has seem to have gotten.

This message was authored by: caesarome

Re: Trying to check status of my phone

Posted by a Superuser, not a Sky employee. Find out more

@Marcopollo70 

What phone did you order ?

What does it say when you go to track it ?

When did you place the order ?

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This message was authored by: Jessmoomoo

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Got my DPD notification today and delivery for tomorrow.

Ordered Iphone 17 blue on the 29th of September.

Ireland. 

This message was authored by: Wellzo

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

So basically not one person has received notification of any 17pm delivery

This message was authored by: Wellzo

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

17pm silver i mean.   

 

This message was authored by: BRAINGASM

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Is it 17 Pro Max? 

This message was authored by: Chalky29

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

You ordered pro max on 29 sep and being delivered tomorrow??

This message was authored by: BRAINGASM

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I'm equally surprised tho. 
maybe it is 17 pro

This message was authored by: Zico1010

Delivery date for iphone 17 pro max

Delivery time for iphone 17 pro max

This message was authored by: Daniel0210

Re: Delivery date for iphone 17 pro max

Posted by a Superuser, not a Sky employee. Find out more

@Zico1010 
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

As with every other year orders for the latest iPhone devices are likely to be further delayed due to supply and demand issues.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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