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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: Anthony991

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Yes just a message to say I've received my cosmic orange pro max 256gb today ordered on the 6th of October 

This message was authored by: Do4

Re: iPhone 17 pro max delivery

Hi have you had any update I got told the same would be here by today and I'd be told if any difference but now  is the 1st and it's not come nor have I had any update... soo anoyying

This message was authored by: Aleighsha

Re: iPhone 17 pro max delivery

I got told today for my delivery too, called sky this morning and they said it's definitely coming today but they don't have a tracking number for DPD so can't see it coming today

This message was authored by: Do4

Re: iPhone 17 pro max delivery

I ordered on the 2nd oct as well! What model did you order? It's such a mess isn't it

This message was authored by: Anthony991

Re: iPhone 17 pro max delivery

Yes I've actually received my phone this morning ordered on the 6th of October cosmic orange 256gb pro max had notification from dpd 

This message was authored by: Do4

Re: iPhone 17 pro max delivery

Hi when did dpd notify you I ordered silver! X

This message was authored by: Anthony991

Re: iPhone 17 pro max delivery

Last night at about 4:30

This message was authored by: Danniraetho

Re: iPhone 17 pro max delivery

No update and still no iPhone pro max 17 🫩

This message was authored by: Morgan1506

Delivery

I ordered a iPhone 17 pro max a month ago, it's still not came and I've had no updates on it at all 

This message was authored by: Daniel0210

Re: Delivery

Posted by a Superuser, not a Sky employee. Find out more

@Morgan1506 
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.


As we’re customers here we have no insight into current stock levels or any delivery timescales.

iPhone 17:~ Any orders for a latest model iPhone are always likely to be delayed due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Ruth105

Never came still on order nothing from sky mobile

I ordered on 13 th September 

still waiting for my 17 pro max in orange 

nothing received from sky 

what is happening 

This message was authored by: Daniel0210

Re: Never came still on order nothing from sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@Ruth105 

I've moved your post into the large thread discussing iphone 17 orders.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: duncant14

Re: iPhone 17 pro max delivery

Heard absolutely nothing, expect it'll be another couple of weeks then I'll get another random date that they won't deliver by.

This message was authored by: DulonBhoumik

Iphone 17 pro max ordered- No Response

I did order Iphone 17 pro max (1TB, Cosmic Orange) on 07/10/25. Still now no update (In process- Coming soon). 

When they will response? I heard they will deal within 4 week..

Thanks in advance.

This message was authored by: Daniel0210

Re: Iphone 17 pro max ordered- No Response

Posted by a Superuser, not a Sky employee. Find out more

@DulonBhoumik 

I've moved your post into the large thread discussing iphone 17 orders.

 

As we’re customers here we have no insight into stock levels or any delivery timescales.

iPhone 17:~ As the order is for a latest model iPhone, delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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