This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
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Message posted on 30 Oct 2025 01:11 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
Hi i have ordered 17 pro and 17 pm on 20th of oct, yesterday i got an email that it will be delivered by dpd. 
The most annoying and frustrating part was the delivery driver didn't even give a call, just took the photo of my apartment and went. Got another email that it will be delivered tomorrow! Does this make any sense? 
was dpd driver expecting me to stayoutside for the whole 1 hour time slot to get my parcel? 
how am i supposed to know if my parcel is arrived or not? 
Worst customer service 
Message posted on 30 Oct 2025 02:20 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
Happened to me too, Got dpd notification that I wasn't in but they didn't even try to knock!
Message posted on 30 Oct 2025 03:05 PM
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							Ms
						
					
					
				
			
		
	
			
	
	
	
	
	
Hello, my name is Olteanu Cristina Elena. I made a contract for the iPhone 17 Pro Max a week ago. But I haven't received any response.
Message posted on 30 Oct 2025 03:08 PM
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							Re: Ms
						
					
					
				
			
		
	
			
	
	
	
	
	
@Cristina13 
You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers. 
As we’re customers here we have no insight into current stock levels or any delivery timescales. 
iPhone 17:~ Any orders for a latest model iPhone are always likely to be delayed due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.
After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order 
When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 30 Oct 2025 03:15 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
hello, just a little hope for everyone, i ordered my Iphone 17 pro max silver on the 21st of september and finally got a DPD email today to say they have my phone !!
i'll let you all know when and if it actually arrives😂
Message posted on 30 Oct 2025 03:36 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
FINALLY received by DPD email saying they are expecting my Sky parcel. I'm confident it will be delivered tomorrow but will keep you all posted (for those who care).
iPhone 17 ProMax in silver (265GB) ordered on 29th September, living in South Wales.
Message posted on 30 Oct 2025 03:42 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
What colour? I ordered mine 19th September and still no sign of it
			Message posted on  
    
	
		
		
		30 Oct 2025
	
		
		03:43 PM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited: 
    
	
		
		
		31 Oct 2025
	
		
		08:42 AM
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			Nimbob
		
		
		
		
		
		
		
		
	
			
		
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
I just called sky about my November 1st due txt. He put me on hold for quiet a while and told me it was on back order and said he'd make me on priority. so I re explained I received a txt and have already been told he went again for 3 minutes and said I will receive a notification and should be delivered on the 1st. (The reason I'm calling to find out is my current phone is broken and as a mum with kids having a phone that works is somewhat crucial so I'd be wanting to look elsewhere if it's not to arrive)
anyway he tried to offer me an iPad on sale!! What a cheek. I said if my phones shows up then I'll get back to you but so far i need to be able to trust the company im using and so far not looking good. 
so off the back of that call. I don't believe there's a priority list! If they tell you. As he would of seen it on my account and also I believe there is zero information they can pass to us. They're obviously just saying what ever to help them reassure the customer. [Removed]
Moderator notes: Removed campaigning
Message posted on 30 Oct 2025 03:43 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
Order 19th September silver 17 pro that should have said!
Message posted on 30 Oct 2025 04:30 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
It appears that they are starting to get stock for the Iphone 17PM. It also seems like they are actually delivering based on order date from the comments here which didnt seem the case with the other colours.
Message posted on 30 Oct 2025 06:18 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
I pre-ordered the iPhone 17 pro max in blue on 12th September and have never received it. Was told on 25th October I'd receive it this week, still nothing. Spoke to Sky again this evening who advised me my order was 'stuck' and to cancel and reorder to receive in 1-2 weeks but I now need to pay upfront? Then I've been told o can wait for my 'stuck order'. This is an absolute joke.
Message posted on 30 Oct 2025 06:37 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
Finally! DPD email, delivery tomorrow. Still doubtful but at least the email from them.
iphone 17 sage and lavander. Ordered on 07/10
Message posted on 30 Oct 2025 06:47 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
I've just been advised my order won't be fulfilled and so I've cancelled it. I'm furious with Sky.
Message posted on 30 Oct 2025 07:58 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
I ordered my iPhone 17 pro max silver 512GB on the 26th September. I was told 2-3 weeks delivery! I got an email yesterday 29/10 saying my phone was on its way. It arrived today. I'm in Aberdeen Scotland. Good luck to you all still waiting!
Message posted on 30 Oct 2025 08:46 PM
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							Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
						
					
					
				
			
		
	
			
	
	
	
	
	
Hi, I ordered my 17 pro max silver on 20/09 got an email today saying dpd will deliver tomorrow! Fingers crossed!!! In Scotland
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