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Discussion topic: Apple Laptop

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This message was authored by: JillS2

Apple Laptop

Yesterday,, the delivery company that is used by sky delivered a lap top to our house, we were in but he still left it on the door step. I am assuming as he didn't wait that this was his intention all the time. So it seems that £1000 laptop left outside in the rain is acceptable. Not sure what world that is in. Order £50 of garden stuff and had to sign for it.

Sky, who would have been at fault if the laptop was damaged?

 

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This message was authored by: caesarome

Re: Apple Laptop

Posted by a Superuser, not a Sky employee. Find out more

@JillS2 

DPD are the couriers I believe so any complaints about delivery can be made via them. But you are right I wouldn't be happy about this either as especially you usually have to sign for devices via Sky.

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This message was authored by: Daniel0210

Re: Apple Laptop

Posted by a Superuser, not a Sky employee. Find out more

@JillS2 
In case you’re not aware you aren’t contacting Sky Customer Services on here. This is a customer led discussion forum where Sky customers are available to try to help other customers.

 

I agree, it's not acceptable. Anyone could have nicked it. As to who would be liable for damage my guess would be the courier company (DPD?). 


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