16 Sep 2022 03:49 PM
I received my iPhone 14 Pro lunchtime and during the transfer from my old iPhone 12 it did the Face ID set-up and added a bank card to Apple Pay and then nothing. Black screen. Would not repsond to any combination of long presses or to charging. So it's bricked.
Got through to customer support and they have very good. Spoke to Abdul who was extermely compentant and has arranged for another one to be delivered tomorrow, so no worries.
Anyone else had a DoA iPhone 14 today?
17 Sep 2022 09:28 AM
Ok so I managed to get the phone working again. The transfer from the old phone had completed and it had shutdown during the upgrade.
The secret key combos to get it working was quick-press volume up then volume down and then long press power until the logo appeared.
The phone is great the replacement has been cancelled.
17 Sep 2022 09:28 AM
Ok so I managed to get the phone working again. The transfer from the old phone had completed and it had shutdown during the upgrade.
The secret key combos to get it working was quick-press volume up then volume down and then long press power until the logo appeared.
The phone is great the replacement has been cancelled.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion