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Discussion topic: Annoyed!

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Emzyy1
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This message was authored by Emzyy1 This message was authored by: Emzyy1

Annoyed!

‎13 Jul 2024 01:47 PM

Sky is asking for £100 and they’ve blocked my phone! I’m well annoyed about this as this isn’t the first time they’ve done this
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PandJ2020
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Re: Annoyed!

‎13 Jul 2024 01:52 PM

Posted by a Superuser, not a Sky employee. Find out more

Ok, we're other customers so have no visibility of your account etc.

 

Usually you'll have to clear the alleged outstanding amount to discuss with them.

I am just another Sky customer and my views are my own
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caesarome
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Re: Annoyed!

‎13 Jul 2024 01:55 PM

Posted by a Superuser, not a Sky employee. Find out more

If a bill hasn't been paid @Emzyy1 then the phone will be blocked until it has been paid in full and a monthly payment method is setup on the account.

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Emzyy1
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Re: Annoyed!

‎13 Jul 2024 01:57 PM

I’ve paid it last week and now there asking for it again and it’s complete joke!
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caesarome
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Re: Annoyed!

‎13 Jul 2024 02:01 PM

Posted by a Superuser, not a Sky employee. Find out more

It appears we are not getting the full story here so what has actually happened, was your phone suspended due to Sky not taking a payment and you paid it manually ?

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