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This discussion topic has been answered Discussion topic: Am i being scam called

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This message was authored by: Joy568

Am i being scam called

+44 800 597 9843
this phone number keeps calling me is it a scam worried due to giving them my postcode .


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This message was authored by: caesarome Answer

Re: Am i being scam called

Posted by a Superuser, not a Sky employee. Find out more

If you said no then you should be fine going forward but to be on the safe side it might be worth changing your online account password here:

 

https://skyid.sky.com/resetpassword/

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This message was authored by: caesarome

Re: Am i being scam called

Posted by a Superuser, not a Sky employee. Find out more

@Joy568 

It might be so what did they say and have you given them any information like usernames or passwords ?

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This message was authored by: Joy568

Re: Am i being scam called

I only gavw them my postcode they knew my number sim contract and email. I also gave them my last two digits of direct debit card😭

they knew everything else

This message was authored by: caesarome

Re: Am i being scam called

Posted by a Superuser, not a Sky employee. Find out more

Why did they say they were calling ?

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This message was authored by: Joy568

Re: Am i being scam called

They said there from sky about insurance and i get the first 3 months free due to just starting with sky and i get so many devices covered

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This message was authored by: Joy568

Re: Am i being scam called

I havent gave them anything litrally other than postcode and last two digits of direct debit card. After that i didnt feel comfortable he said hes calling me back at 4pm onwards as i said i couldnt do it right now. Just worried does sky normallt call customers new ones to sell device insurance 

This message was authored by: caesarome

Re: Am i being scam called

Posted by a Superuser, not a Sky employee. Find out more

It might have been a call from Sky Protect which if it was is a company Sky works with for insurance on various devices.

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This message was authored by: Joy568

Re: Am i being scam called

Okay thats more reassuring i didnt think they called first. His name was dale and sounded legit just saying im entitled to 3months free flexable plan

This message was authored by: caesarome Answer

Re: Am i being scam called

Posted by a Superuser, not a Sky employee. Find out more

If you said no then you should be fine going forward but to be on the safe side it might be worth changing your online account password here:

 

https://skyid.sky.com/resetpassword/

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Joy568

Re: Am i being scam called

Okay thank you i said i cant talk right now and wanted to comfirm scam or not. I will change my password now thank you

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