Discussion topic: Additional text changes

This message was authored by: Ross2607 · ‎09 May 2024

I have charged for receiving text messages from a premium number which turns out it is Deals for you. I presumed (which I know was wrong of me) that this was just spam. However I've been charged for every one I have received.

Is there any way in which I can possibly claim this back in any way.

This message was authored by: GD1 · ‎09 May 2024

@Ross2607 Unlikely Sky will refund as you have signed up to these (albeit through an innocent link, service or purchase of something).

You need to reply STOP to the texts, this should stop any further ones being received.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: 63johnw · ‎10 May 2024

Hi @Ross2607 more help and advice can be found here, they also describe how you may be able to get the charges refunded.

https://psauthority.org.uk/

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

Discussion topic: Additional text changes

Additional text changes

All Replies

Re: Additional text changes

Re: Additional text changes

Was this discussion not helpful?

Search Sky Community

Start a new discussion