13 Oct 2024 10:02 AM
Good morning I have a sim only contract that I want to keep with sky - I am looking to get an extra sim via u switch
we are in Spain for 3 months - I've found a great deal on u switch - thinking of u switch the title suggests I have to switch contracts therefore cancelling my sky contract - taking u switch literally - is that the case
thank you
13 Oct 2024 10:08 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you are not in a contract with Sky for your sim then you can use a pac code you get from Sky to give it to your new network provider who will them move over your number to them.
13 Oct 2024 10:13 AM
Re: yes - looking for a new sim that includes roaming for the 3 months in Spain , to use along side my sky sim Using the deal on u switch - taking that literally do I have to cancel my sky sim ?
13 Oct 2024 10:16 AM
Posted by a Superuser, not a Sky employee. Find out more
@61Ellie wrote:
do I have to cancel my sky sim ?
No as per my post above unless you want to have a new number via your new provider.
13 Oct 2024 10:37 AM
Sorry for the confusion - we are happy to have new number as it will be just me and my husband commuincating with each other when he's out cycling
we hope to have 2 old phones with the new sims in that includes roaming - being able to make contact is essential if he's had an accident, got lost etc - he cycles most days - thank you
13 Oct 2024 12:00 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you want a new number then you wil, need to cancel your Sky sim but you can only do this if you have been paying for it for 12 months or more, if you have then call Sky on 150 to ask them to cancel it for you,
14 Oct 2024 05:15 PM
Spoke to sky and u switch I can have 2 contracts - advised anyone can have upto 5 contracts at anyone time
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