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This discussion topic has been answered Discussion topic: Additional charges

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Avatar for F0xglove
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This message was authored by: F0xglove

Message posted on ‎11 May 2026 12:50 PM

Additional charges

Hi,

I'm new to Sky Mobile. With my previous provider I was able to set a maximum amount that I could spend over my monthly payment. This was mainly to stop me accidentally racking up costs. I cannot see a way to do this in the Sky Mobile app. Does anyone know if this is possible? Thanks 

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Avatar for 63johnw
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This message was authored by: 63johnw Answer

Message posted on ‎11 May 2026 12:53 PM

Re: Additional charges

Posted by a Superuser, not a Sky employee. Find out more

Hi @F0xglove  have a look here, monthly spend cap. 

https://www.sky.com/help/articles/sky-mobile-spend-caps

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Avatar for 63johnw
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This message was authored by: 63johnw Answer

Message posted on ‎11 May 2026 12:53 PM

Re: Additional charges

Posted by a Superuser, not a Sky employee. Find out more

Hi @F0xglove  have a look here, monthly spend cap. 

https://www.sky.com/help/articles/sky-mobile-spend-caps

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎11 May 2026 12:54 PM

Re: Additional charges

Posted by a Superuser, not a Sky employee. Find out more

@F0xglove 

Does this link help?
https://www.sky.com/help/articles/sky-mobile-spend-caps 


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: F0xglove

Message posted on ‎11 May 2026 01:02 PM

Re: Additional charges

Yes thank you, that link did work. 

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