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Discussion topic: Active device limits
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This message was authored by: Aaaaa12345
Message posted on 19 Jul 2025 03:41 PM
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Active device limits
How do I Remove devices from active devices list as they are fully paid off?
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This message was authored by: SKY1992bf
Posted by a Superuser, not a Sky employee.
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video Please note: I only provide help on the main forums and not via PM ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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Message posted on 19 Jul 2025 03:58 PM
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Re: Active device limits
@Aaaaa12345 If you can't do it yourself online, give sky a call on 150 provided you have more than 5 devices and want to replace one with another , if you have 4 or less you can't remove devices
This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Jul 2025 03:58 PM
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Re: Active device limits
@Aaaaa12345 wrote:How do I Remove devices from active devices list as they are fully paid off?
Return them to Sky.
I am just another Sky customer and my views are my own even if you don't like the answers
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