0

Discussion topic: Activation sims

Reply
Avatar for Jubair
Level 1 icon
What's this?
This message was authored by: Jubair

Message posted on ‎30 Mar 2025 01:20 PM

Activation sims

I can't activate my sim. When I follow the instructions, it says for me to link my account. Then it says that the account it already linked and that I need to return to the home page. This leads me in a cycle of this same process. My father bought the sim a phone and i made an account to link with his? What should I do?

Report post
Post 1 of 3
125 Views
0 Likes
Reply
Reply

All Replies

Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎30 Mar 2025 01:24 PM

Re: Activation sims

Posted by a Superuser, not a Sky employee. Find out more
@Jubair wrote:

My father bought the sim a phone

He needs to activate the SIM under his account.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 2 of 3
120 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎30 Mar 2025 01:40 PM

Re: Activation sims

Posted by a Superuser, not a Sky employee. Find out more
@Jubair wrote:

My father bought the sim a phone and i made an account to link with his? What should I do?

Did you order the sim for your father via your account or was it ordered via an account created for him, if the later then he needs to use his account details to activate it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 3
115 Views
0 Likes
Reply
Reply